Here are the four keys to approaching content strategy that Jason outlined yesterday:
- Content is King - Yes, we've all heard this before, but what does it mean in this new world of marketing? It means that you need to be engaging. With traditional media we have been used to a one-way conversation. TV ads blare at us. Print ads getting in the way of what we are trying to read. Loud pitches on the radio interrupt our groove in listening to music. Now we have DVR's, eReaders and MP3 players that help eliminate much of the cacaphony of ads trying to blitz us at every turn. With the advent of SoMe and other ways of getting our much needed content to support our personal belief structures, we want to have the choice to engage, observe or ignore. So content needs to be written and produced with the audience in mind. Period.
- SoMe can be a conversation and even more important, it inherently is a measurement tool to find out how the interaction is playing out. And this conversation is all about enhancing your brand, protecting your reputation, building community, driving sales and leads to your door, research & development and customer service. All of these mean creating a relationship and having a conversation is required to do that.
- In creating a relationship with the consumers of your content, you have the ability to answer many questions about them, find out what resources or knowledge you have to offer that has perceived value and engage them in a fun way. With the intent of solving problems, listening to needs and truly being engaging, SoMe offers new methods of creating a connection that does not exist in traditional marketing. It's all about creating a two-way connection.
- Just as traditional marketing is used in trying to reach a market strategically, the use of SoMe must be considered strategically alongside traditional marketing techniques. Not only do certain SoMe alternatives have different orientations, you communicate differently depending on the types of engagement users are seeking.
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